What is a general rule of thumb when confidential records are requested by an organization?

When confidential records are requested by an organization, the general rule of thumb is that a written release should accompany the request. This requirement is rooted in the principles of confidentiality and privacy, which are essential when handling sensitive information, particularly in educational settings.

A written release ensures that there is clear and documented consent from the individual whose records are being requested. This protects the rights of students and their families, ensuring that they have control over who has access to their personal information. It also serves as a safeguard for the school or organization providing the records, as it can prevent potential legal repercussions associated with unauthorized disclosures.

By requiring written documentation, the process becomes more transparent, promoting accountability and trust between the parties involved. In many cases, federal and state laws, such as the Family Educational Rights and Privacy Act (FERPA), mandate that consent must be obtained before sharing educational records, and written releases typically fulfill this legal requirement.